Refund Policy
Effective Date: 2/15/2026
At Aethnyx, we stand behind the quality of our products. Please review our policy carefully before making a purchase.
All Sales Final on Limited Releases
Due to the nature of limited drops and small-batch production, all sales are final unless an item arrives damaged or incorrect.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 7 days of delivery at info@aethnyx.com.
Include:
• Your order number
• Photos of the item
• A brief description of the issue
If approved, we will offer a replacement or refund at our discretion.
Exchanges
We do not currently offer size exchanges. Please review sizing information carefully before placing your order.
Non-Refundable Items
We do not accept returns or issue refunds for:
• Incorrect size selection
• Buyer’s remorse
• Items damaged after delivery
Processing Time
If a refund is approved, it will be issued to the original payment method. Please allow 5–10 business days for the refund to appear on your statement.
Contact
For refund-related inquiries, contact:
info@aethnyx.com
New York, NY, USA