Effective Date:   2/15/2026

At Aethnyx, we are committed to delivering your order efficiently and securely.

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Order Processing

All orders are processed within 2–5 business days (excluding weekends and holidays). You will receive a confirmation email once your order has been shipped.

Processing times may be extended during high-volume periods or limited releases.

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Shipping Rates & Delivery Times

Shipping rates are calculated at checkout based on your location and selected shipping method.

Estimated delivery times:
• United States: 3–7 business days after shipment
• International: 7–21 business days after shipment

Delivery times are estimates and may vary due to carrier delays, customs processing, or unforeseen circumstances.

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International Shipping

International customers are responsible for any customs duties, taxes, or import fees imposed by their country.

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Tracking

Once your order ships, you will receive a tracking number via email. Please allow up to 24 hours for tracking information to update.

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Lost or Delayed Packages

Aethnyx is not responsible for shipping delays caused by carriers. If your package is significantly delayed or lost, please contact us at info@aethnyx.com and we will assist you.

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Incorrect Shipping Information

Customers are responsible for providing accurate shipping details. We are not responsible for orders shipped to incorrect addresses provided at checkout.

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Contact

For any shipping-related questions, contact us at:

info@aethnyx.com